Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World | Hotel in Tulum

| 9.6 (36 Reviews) |  1 Bathroom
Soliman Bay Hotel | Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Hotel in Soliman Bay, Tulum

Family-friendly hotel with 3 outdoor pools and a full-service spa
3 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Valet parking is free. Other amenities include 2 bars/lounges, a snack bar/deli, and spa services.
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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239 Carr. Tulum - Cancún Ejidal, Tulum, 77780, Mexico

Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Designer toiletries
  • Toothbrush and toothpaste (on request)
  • Shampoo
  • Towels
  • Soap
  • Shower
  • Rainfall showerhead
Bedroom
  • Blackout drapes/curtains
  • Air conditioning
  • Ceiling fan
  • Bed sheets
  • Select Comfort bed
  • Premium bedding
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • In-room massage
  • Iron/ironing board (on request)
  • Restaurant dining guide
Breakfast
  • Continental breakfast available for a fee daily 7:30 AM–11:30 AM: USD 25 for adults and USD 12 for children
  • 2 bars/lounges
  • 1 restaurant
  • Minibar
  • Champagne service
Parking
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered self parking on site
Accessibility
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
Activities
  • Private beach
  • Beach club (surcharge)
  • Snorkeling
  • Hiking/biking trails
  • Winery release events
  • Free bicycle rentals
  • Hiking/biking trails
  • Private picnics
  • Cave exploring
  • Arcade/game room
  • Full-service spa
  • 3 outdoor pools
  • Ecotours
General
  • Business center
  • Banquet hall
  • Front-desk safe
  • English
  • Spanish
  • Smoke-free property
  • Mosquito nets
  • Couples dining
  • Romance packages available
Guest Services
  • Babysitting (surcharge)
  • Highchair
  • Snack bar/deli
  • Arcade/game room
  • 3 outdoor pools
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • 24-hour front desk
Outdoors
  • Garden
  • Pool umbrellas
  • Pool sun loungers
Spa
  • Couples treatment room(s)
  • Massages
  • Body treatments
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 7:00 pm late check-in subject to availability
Check-out
Check-out before noon
Child Policy
Children are welcome.
Payment Policy
Fee for continental breakfast: approximately usd 25 for adults and usd 12 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sarah
May 22, 2025 10:50:10 AM
Review Score:   10
Summary: This is easily one of the best experiences I have had at a hotel. The owners and staff are the kindest people and made our stay one of the most memorable and special trips for our family. We can’t recommend going here enough! We will be back. Quiet, Clean, adventures in nature, bike trails, food and yoga were all amazing!
See All Reviews

Room Arrangement

Room Info Facilities
Suite, Terrace
Room Size: 807 square feet m2
1 King Bed
Suite, Terrace

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 23, Number of bathrooms - 1, Square meters - 75, Private bathroom, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Square feet - 807, Garden view, Bed count minimum 1, Bed count maximum 1
Villa, 2 Bedrooms, Private Pool (Rooms not connected)
Room Size: 2400 square feet m2
4 Queen Beds and King Beds
Villa, 2 Bedrooms, Private Pool (Rooms not connected)

General

Bed count minimum 4, Hair dryer, Number of bedrooms - 2, Ping - 67, Number of living rooms 1, Number of bathrooms - 2, Private pool, Separate dining area, Bathrobes, Private bathroom, Deck or patio, Location - ground floor, Square feet - 2400, No rollaway/extra beds, Desk, No cribs (infant beds), Garden view, Wardrobe or closet, Separate sitting area, Private plunge pool, Square meters - 223, Bed count maximum 4
Standard Triple Room
Room Size: m2
2 Double Beds
1 Twin Bed
Standard Triple Room

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Villa, Private Pool
Room Size: 2024 square feet m2
1 King Bed
Villa, Private Pool

General

Number of bedrooms - 1, Yard, Lake view, Private pool, Separate dining area, Bathrobes, No rollaway/extra beds, Wardrobe or closet, Private plunge pool, Bed count minimum 1, Hair dryer, Laptop-friendly workspace, Ping - 57, Number of bathrooms - 2, Number of living rooms 2, Square feet - 2024, Private bathroom, Deck or patio, Location - ground floor, Desk, No cribs (infant beds), Separate sitting area, Access via exterior corridors, Square meters - 188, Bed count maximum 1
Standard Single Room, 1 Large Twin Bed
Room Size: m2
1 Large Twin Bed
Standard Single Room, 1 Large Twin Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed
Room Size: 474 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 13, Bed count minimum 1, Square feet - 474, Bed count maximum 1, Square meters - 44, Number of bathrooms - 1
Standard Room, 2 Double Beds
Room Size: 474 square feet m2
2 Double Beds
Standard Room, 2 Double Beds

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 13, Square feet - 474, Bed count minimum 2, Square meters - 44, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Terrace
Room Size: 775 square feet m2
1 King Bed
Junior Suite, Terrace

General

Number of living rooms 0, Square feet - 775, Number of bedrooms - 1, Ping - 22, Number of bathrooms - 1, Private bathroom, Location - ground floor, Square meters - 72, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1
Family Suite, 2 Bedrooms
Room Size: 1012 square feet m2
2 King Bed and Double Bed
Family Suite, 2 Bedrooms

General

Number of living rooms 0, Partial lake view, Number of bedrooms - 2, Number of bathrooms - 2, Separate dining area, Square feet - 1012, Private bathroom, Location - ground floor, Square meters - 94, No rollaway/extra beds, Ping - 28, Desk, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Soliman Bay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Soliman Bay hotel have a swimming pool?

Yes, this Soliman Bay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Soliman Bay hotel?

Best-rates for the Soliman Bay hotel starts from $416 per night with includes Sports/Activities, Breakfast, Guest Services, Parking, Bedding/Linens, Restaurant, Air Conditioner, Pool, Business Services, Child Friendly, Laundry, Balcony/Terrace, Security/Safety, Spa, Bar, Toiletries with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Soliman Bay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Soliman Bay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Soliman Bay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Soliman Bay hotel?

Based on the information reported by the owner or manager, the Soliman Bay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Soliman Bay hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Soliman Bay hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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